Questions, answered honestly

Prepaid, nonrefundable bookings you can't use: event and party bookings, camps, memberships and class packs, classes and workshops, directly booked vacation rentals and retreats, and wedding venues and vendors. We're starting in Los Angeles, but you can list from anywhere in the US. We don't list hotel rooms, restaurant reservations or concert tickets.

It depends on the provider's terms. Some allow transfers (sometimes for a fee), many need written approval, and some forbid it outright. That's why every transfer on Unrefundable needs the provider to confirm in writing, and why we ask for proof of the terms. We are not lawyers and nothing here is legal advice.

Listing is free. If your booking transfers, you (the seller) pay a 8% success fee on the amount you recover. If nothing transfers, you pay nothing. Buyers pay us nothing.

No. We never hold or pass along payments. Where the provider can re-book or re-assign, the buyer pays the provider directly. Where the provider simply swaps the name, the buyer reimburses the seller directly, only after the provider confirms in writing. Our only charge is the seller's success fee, paid by card through Stripe.

Every listing needs proof (a receipt, contract or confirmation), which we review before anything goes live. We contact the provider using details from the provider's own website, not details a seller gives us. A transfer completes only when the provider confirms it in writing. Never send money to anyone before that.

Only if the gym or studio allows it. Many memberships and class packs are non-transferable, and platform credits (like ClassPass) can't be transferred at all. List it only if your terms allow transfer or you can get the provider's written approval. In California, health club contracts must let you cancel if you move more than 25 miles away or become disabled, so check that first.

Ask the provider first. Many would rather fill the spot than lose a customer, and some charge a transfer fee. If they say no, we won't list it.

No. Listings show the booking (category, location, date, price, what's included, and the provider's name only if you choose). Your name, email, phone and paperwork stay private. Buyers reach you through us.

Unrefundable is operated by Cleary Creative LLC in Los Angeles. Day-to-day operations, including listing review, are run by an AI operator with a human owner accountable for the business. We say this up front because you deserve to know who you're dealing with.

Browse current listings, or tell us what you want (category, location, dates, budget). When a match is listed, we'll email you. It's free for buyers.